HARROGATE BOUTIQUE APARTMENTS – PRIVACY POLICY
We respect the privacy of our guests and this policy aims to set out how your personal information is collected and handled.
Using your Information
We use your personal information to respond to your questions and requests, to send notices and information to you regarding your booking with us to enable us to process your booking, payments and communicate with you regarding your stay.
We may use your personal information (email) from time to time to promote Harrogate, Events in Harrogate and our current offers that would be of interest to you. You have the right to amend or remove this data from our system at any time by sending an email to harrogateboutiqueapartments@gmail.com or you can easily unsubscribe to any marketing emails. (Very infrequent, but if I do get around to sending them you will be able to unsubscribe easily).
You can email us at harrogateboutiqueapartments@gmail.com to enquire as to what personal information we hold for you and we will respond to this request.
Who potentially sees your data and why?
Your personal information is only uses by ourselves (Harrogate Boutique Apartments) to communicate essential information to you about your stay.
In order to process your bookings utilises a bookings system where your booking information and personal information is held in order to process the bookings. This is password protected.
You can email us at harrogateboutiqueapartments@gmail.com to enquire as to what personal information we hold for you and we will respond to this request within 10 working days. You can ask for the data to be deleted once you have completed your stay with us.
We also advertise our apartments on a number of third party travel agent sites or Online Travel Agents (OTAs). When a booking is made on one of these OTA sites, your personal information is collected by the sites and passed to us whereupon it is then used for the purposes of notifying you of all the details regarding your booking and stay. See the privacy policy for you booking channel.
We may share information with Government agencies, the police or other companies in the investigation and prevention of fraud. We may do this where permitted or required by law, where trying to prevent fraud or when investigating when fraud has taken place.
Website Visitors
You may visit our website without telling us who you are or sharing any identifiable information. We utilise “cookies” and Google Analytics to improve the effectiveness of the website.
Google will store this information and you are able to view their privacy policy here.
A cookie is a simple text file which asks permission to be stored on your computer or device. Cookies only hold anonymised information you provide and do not search your computer for any additional information. We use cookies to improve our ability to browse our website and prevent you from having to re-enter information relevant to your search.
We also use cookies to build a picture of the traffic to our web pages in order that we can improve its performance.
Enabling these cookies is necessary for the website to work. You are able to block, disable or delete cookies. You should be able to do this via the Help button on your browser, although some features of our website may not work as a result.
Links to other websites
We may sometimes link to other websites from www.harrogateboutiqueapartments.co.uk but we are not responsible for the accuracy and privacy policies of these sites. You are responsible for checking each website’s policy and if you do not agree, cease usage of this site promptly.
If you feel you need any further information please feel free to contact us and we will try to help you
Kind Regards
Harrogate Boutique Apartments
